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About Us

Brand Story
XESSCARE was born from an relentless pursuit of innovation in dental medical equipment. Our founding team, composed of dentists, engineers, and medical device experts, is dedicated to providing dental professionals worldwide with high-precision, durable, and ergonomic instruments. The brand name "XESSCARE" combines "X" (precision) with "ESSENTIAL CARE," representing our commitment to delivering reliable tools and solutions for dental practitioners.

We understand the complexity of dental treatments and the stringent demands for instrument accuracy. From the very beginning, our mission has been to "provide dental professionals with the most trustworthy tools." Through continuous efforts, we strive to make every dental procedure more efficient, safe, and comfortable.

Business Model
We adopt a B2B cross-border e-commerce model, directly connecting high-quality Chinese manufacturers with global dental clinics, distributors, and hospitals. Through Alibaba International, Amazon B2B, and our independent website, we provide one-stop procurement services to markets in Europe, the US, the Middle East, Southeast Asia, and beyond, supporting small-quantity wholesale and customized orders.

This model eliminates intermediaries, reduces costs, and allows us to better understand customer needs, respond quickly to market changes, and deliver more cost-effective and personalized products and services.

Product Range

  • Dental Handpieces (Burs): High-speed / low-speed handpieces, compatible with mainstream brand interfaces, ensuring seamless integration with existing equipment for enhanced operational efficiency.

  • Lighting Equipment: LED shadowless lamps and headlights provide clear, bright illumination, enabling precise procedures and reducing risks of misdiagnosis or errors.

  • Surgical Instruments: Extraction forceps, periodontal probes, filling instruments, etc., crafted from premium materials and rigorously tested for durability and reliability.

  • Sterilization Equipment: Sterilization cases, UV disinfection cabinets, meeting dental clinic hygiene standards to safeguard patient and staff health.

  • Consumables: Burs, polishing cups, protective gear, and more. A comprehensive range of high-quality supplies to support all dental treatment needs.

Service Advantages

  • OEM/ODM Support: Offer brand customization and private label services to meet diverse customer needs, helping clients build their own unique brands.

  • Rapid Sample Delivery: Samples delivered within 3-5 business days, enabling quick product evaluation and timely feedback to accelerate project timelines.

  • Multi-Warehouse Shipping: While our main warehouse is located in Guangzhou, our strong partnerships with logistics providers ensure fast order fulfillment and delivery, minimizing wait times for customers.

Manufacturing Capabilities
Production Base
Located in Foshan, China—a key hub for medical device manufacturing with a complete industrial chain and abundant technical talent. Our facility is ISO 13485 certified and complies with CE (EU) and FDA (US) standards. Equipped with German precision machinery and Japanese steel materials, we ensure optimal wear resistance and sterilization compatibility of all instruments. We maintain strict production environment controls and continuous equipment upgrades, guaranteeing every product is manufactured under the highest standards.

Quality Control
Each production batch undergoes three rigorous inspections (raw materials, in-process, pre-shipment) and clinical simulation tests (e.g., bur lifespan exceeding 500,000 rotations) to ensure products meet or exceed industry standards. We recognize quality as the lifeline of our enterprise, maintaining zero compromise in quality control to deliver premium products to our clients.

Office & Team
Layout

  • China Headquarters: Guangzhou, Foshan, and Zhuhai—responsible for R&D, production, and Asia-Pacific market operations.

  • As key economic and manufacturing hubs in China, Guangzhou, Foshan, and Zhuhai provide abundant resources and strategic geographic advantages, forming a solid foundation for our business growth.

Work Environment
Modern office spaces and sterile sample laboratories, where engineers and dental consultant teams collaborate closely to continuously optimize product design. We prioritize team building and talent development, providing employees with an exceptional work environment and growth opportunities. We encourage innovation and continuous improvement among team members to better meet customer needs.

Logistics & After-Sales Service
Shipping Methods

  • Standard Orders: Shipped directly from Guangzhou via DHL/FedEx with 7-10 business days delivery. Our long-term partnerships with global logistics leaders ensure timely and stable shipments.

  • Bulk Orders: Supports ocean freight + local customs clearance, providing flexible logistics solutions to meet diverse customer requirements.

After-Sales Support

  • 12-Month Warranty (covers non-artificial damage)—ensuring worry-free purchases

  • 24/7 Technical Support (English/German/Arabic multilingual service)—providing immediate assistance

  • Rapid problem-solving for all operational issues

Our Commitment
We remain customer-centric, continuously innovating and optimizing products and services, dedicated to becoming the most trusted partner for dental professionals worldwide.

Contact Us:
Email: support@xesscare.com
Website: www.xesscare.com